Communication

Communication is the glue of the organization.

Communication depends on trust, is enhanced with empathic listening, and advances the direction of the group. It is filtered through relationships, and clarified by tacit knowledge. Attending to these factors, the leader can insure common capacity for collective action.

Questions to consider:

  1. How does the leader generate trust?

  2. How do we access tacit knowledge?

  3. How does the leader create the feedback loops that:

    • ensure clarity of communication, and

    • break down barriers to effective communication?

At Oak Tree Leadership Consulting, our training programs will develop empathic listening skills. We will work on creating structures that enable collective action that leads to goal achievement. While working to know and understand your people, you will learn how to strengthen relationships.

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